Privacy
INTRODUCTION
Welcome to CricKong Privacy Policy. CricKong respects your privacy and is committed to protecting your information and privacy. When we mention “CricKong”, “we”, “us” or “our”, we are referring to CricKong Technology Ltd and all relevant companies in the CricKong group responsible for processing your data. This Privacy Policy applies to our associated mobile applications, websites, and our services owned and controlled by Cric Kong. It also governs our data collection, processing and your data usage practices, and describes your choices regarding use, access and correction of your personal information.
1. WHAT INFORMATION DO WE COLLECT
When you visit and use our mobile applications: You are under no obligation to provide your personal information to us. However, when you visit the mobile application or register for our services, we may request for your personal information. You may not be able to use certain services if you do not provide the information required for those services. We also use analytics software for us to better understand the functionality of our Mobile applications on your mobile device. This software may record information like how frequently you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We may also collect information such as your city location, device model and version, device identifier (or "UDID"), and OS version.
The log files information: We will automatically collect information about your or your company computer hardware and software when you use our free or paid services. This information can include your IP address, domain names, internet service provider (ISP), the files viewed and data requested, operating system, access times and referring website addresses. This information is used by CricKong for the operation of our services, to maintain quality of the services, and to provide general statistics regarding use of the CricKong services.
Your personal information: Your personal information refers to the information that you voluntarily submit to us, and information that identifies you personally, including contact information, like your name, e-mail address, and other information about yourself. Personal Information can also include information about any transactions that you enter into on the Mobile applications.
2. HOW DO WE USE THE INFORMATION WE COLLECT
What we use your personal information for: We use your personal information to improve your browsing experience by personalizing the Mobile applications and to improve the services. We also use it to promote the use of our services to you and share promotional and information content with you in accordance with your communication preferences. We also send information to you regarding changes to our Privacy Policy, or other legal agreements to meet legal requirements. In addition, we use the information to provide services which may include the detection, prevention and resolution of security and technical issues. We also use the information to provide customer support services. It is in our legitimate business interests to respond to any communications we receive from you. If you do not wish to provide us with this information, we may not be able to respond fully to your queries.
How we protect your personal information: We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. We secure the personal information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. All personal information is protected using appropriate physical, technical and organizational measures.
Other external mobile applications: Our mobile applications may provide links to other mobile applications. We do not control, and are not responsible for, the content or practices of these other mobile applications. Our provision of such links does not constitute our endorsement of these other mobile applications, their content, their owners, or their practices. This Privacy Policy does not apply to these other mobile applications, which are subject to any privacy and other policies they may have.
How long do we keep your information: We will retain your information for as long as necessary to meet the purposes we collected for it, including the purposes of meeting any legal, accounting, or reporting requirements. Where it is no longer necessary to process your personal information, we will either delete or anonymize your information or, if this is not possible, then we will securely store your information and isolate it from any further use until deletion is possible.
Compliance with privacy policy: We use the information we collect only in compliance with this Privacy Policy. Customers who subscribe to our services are obligated through our agreements with them to comply with this Privacy Policy.
Never sell personal information: We will never sell your personal information to any third party.
Legal basis for processing your personal information : Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a Customer Service Agreement with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you. If we ask you to provide personal information to comply with a legal requirement or to perform a Customer Service Agreement with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.
3. COMPELLED DISCLOSURE OF YOUR INFORMATION
We reserve the right to use or disclose your personal information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process.
4. REQUEST FOR DATA DELETION
Users can send email instructions to [email protected] to request for data deletion.
5. CONTACT US
If you have any questions or concerns regarding our privacy policies, please send us your query to [email protected]