Term and Condition

1. ACCEPTANCE OF TERMS

Welcome to CricKong Privacy Policy. CricKong respects your privacy and is committed to protecting your information and privacy. When we mention “CricKong”, “we”, “us” or “our”, we are referring to CricKong Technology Ltd and all relevant companies in the CricKong group responsible for processing your data. This Privacy Policy applies to our associated mobile applications, websites, and our services owned and controlled by CricKong. It also governs our data collection, processing and your data usage practices, and describes your choices regarding use, access and correction of your personal information.

These terms tell you the rules for using any or all of our websites and/or applications (including but not limited to our desktop websites (including www.CricKong.com), mobile websites and mobile applications (including the “CricKong” application)) (collectively, our “Platforms”).

By using our platforms, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms, you must not use our platforms.

We amend these terms from time to time. Every time you wish to use our Platforms, please check these terms to ensure you understand the terms that apply at that time. The terms available at the time you use the Platforms govern your use of the Platforms.

2. OUR PLATFORMS

The content on our Platforms is provided for general information only. It is not intended to amount to advice on which you should rely. In particular, you must not rely on the accuracy or timing of any sports scores or any related information or statements provided on the Platforms. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Platforms. Although we make reasonable efforts to update the information on our Platforms, we make no representations, warranties or guarantees, whether express or implied, that the content on our Platforms are accurate, complete or up to date.

We may update and change our Platforms from time to time to reflect changes to our services, our users’ needs and our business priorities.

We do not guarantee that our Platforms, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Platforms for business and operational reasons.

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our Platforms in any websites or applications that are not owned by you. Our Platforms must not be framed on any other websites or applications, nor may you create a link to any part of our Platforms other than the home page unless otherwise authorised by us. We reserve the right to withdraw linking permission without notice. The websites or applications in which you are linking to our Platforms must comply in all respects with the content standards set out in these terms of use and any other standards that we provide to you from time to time. If you wish to link to or make any use of content on our Platforms other than that set out above, please contact [email protected]

3. RESPONSIBILITY

Our Platforms may contain third party advertisements, content and data, as well as links that direct you to other websites and resources. All links are provided for your information only and should not be interpreted as approval by us of those linked websites or any information you may obtain from them. We have no control over the contents of any third party advertisements, content or data displayed on our Platforms, or over any websites or resources to which you may be directed, and we accept no responsibility for these or for any loss or damage that may arise from your use of these.

We have no liability to you for any direct loss or indirect loss (such as loss of profit, loss of business, business interruption, or loss of business opportunity) that you may suffer as a result of or in connection with any use of our Platforms. You acknowledge and agree that we are not responsible for any non-performance, delay in performance, errors or omissions, damages, losses, expenses or claims which may be caused by any event beyond our reasonable control which prevents us from providing all or part of any of our Platforms or fulfilling any of our obligations under these terms of use. Such events may include but are not limited to any of the following: act of God, disease, an outbreak of war or hostilities, strike, lock-out, industrial action, riot, civil disturbance, an act of terrorism, an act of any government or authority, fire, flood, explosion, natural cause, theft, malicious damage, strike, lock-out, failure in telecommunications services or unauthorised third party interference with either party’s Platforms. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation. Please note that we only provide our Platforms for domestic and private use. You agree not to use our Platforms for any commercial or business purposes.

We do not guarantee that our Platforms will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our Platforms. You should use your own virus protection software. You must not misuse our Platforms by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Platforms, the server on which our Platforms are stored or any server, computer or database connected to our Platforms. You must not attack our Platforms via a denial-of-service attack or a distributed denial-of service attack. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Platforms will cease immediately.

4. USER PROHIBITED USES

In connection with your access to or use of the Service, you shall not use our Platforms:

to reproduce, duplicate, copy or re-sell any part of our Platforms in contravention of the provisions of these terms of use;

for the purpose of harming or attempting to harm minors in any way;

in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;

in any way that breaches any applicable local, national or international law or regulation;

to access without authority, interfere with, damage or disrupt any part of our Platforms, any equipment or network on which our Platforms are stored, any software used in the provision of our Platforms, or any equipment or network or software owned or used by any third party.

5. RETURN AND REFUND POLICY

Thank you for choosing CricKong for your shopping needs. We appreciate your interest in our products and strive to make your shopping experience rewarding and enjoyable.

Like any shopping experience, there are terms and conditions applicable to transactions at CricKong. We‘ll keep it concise while ensuring compliance with legal requirements. It’s essential to remember that placing an order or making a purchase at CricKong implies your agreement with the terms and CricKong‘s Privacy Policy.

If, for any reason, you find yourself unsatisfied with our goods or services, please feel free to reach out to us. We are here to address any concerns or issues you may have with our products

6. ELIGIBILITY

To utilize the Service, you must be an individual of at least 18 years of age, with a valid email address linked to your registration. We reserve the right, at our sole discretion, to request proof of meeting this condition in connection with your Service usage. Failure to comply with this requirement may lead to the closure of your Account and the forfeiture of all Virtual Items (including Loyalty Points) (as defined below) accumulated through your use of the Service.

7. BREACH OF TERMS

We may take actions as we deem appropriate when we consider user has breach of terms. Actions such as:

issue of a warning to you;

immediate, temporary or permanent withdrawal of your right to use our Platforms;

legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;

further legal action against you;

disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.

8. REGISTERED TRADE MARKS

CricKong, the CricKong logo,and the names of the Platforms are trade marks of CricKong Technology Ltd. You are not permitted to use our trade marks without our approval.

9. CONTACT US

If you have any questions or concerns regarding our terms and conditions, please send us your query to [email protected]